Frequently Asked Questions

Everything you need to know about our innovative electronics and gadgets.

How can I track my Sharper Image order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy for electronics?

We offer a 60-day return policy for most items. Products must be returned in their original packaging with all included accessories to qualify for a full refund.

Do your products come with a warranty?

Yes, most Sharper Image items include a 1-year limited replacement warranty that covers manufacturing defects under normal household use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How do I troubleshoot a device that isn't working?

Please refer to the 'Instruction Manuals' section on our website to download a digital guide for your specific model, or contact our technical support team for assistance.

Can I cancel or change my order after it has been placed?

Because we process orders quickly to ensure fast delivery, changes or cancellations must be made within 30 minutes of order placement by calling our customer service line.